Job Description

Admin Assistant

We are seeking a skilled and organized Admin Assistant to join our team and provide vital support to ensure smooth project operations.

Key Responsibilities:

• Provide administrative support for construction and/or remodeling projects.
• Manage data entry, customer databases, and organize files.
• Perform internet research on materials, suppliers, and construction-related topics.
• Handle email and calendar management.
• Transcribe field notes and ensure accurate documentation.
• Qualify potential leads over the phone and gather necessary information.
• Schedule meetings with leads and update CRM with lead/deal information.
• Offer customer support and handle phone calls as needed.
• Coordinate supplier communication, manage material orders, and schedule deliveries.
• Oversee change order requests and track related invoices.
• Track project expenses and assist with purchase order invoicing.
• Manage COIs and project warranties, ensuring proper documentation and follow-up.

Qualifications:

• Excellent communication skills, both written and verbal.
• Prior experience in an administrative role, ideally within the remodeling or construction industry.
• Knowledge of construction terminology
• Strong organizational skills, with a keen attention to detail.
• Proficiency in managing emails, calendars, and customer databases.
• Experience with supplier coordination, material ordering, and delivery scheduling.
• Familiarity with tracking project expenses, invoices, and managing change orders.
• Ability to handle customer support calls and qualify leads over the phone.
• Experience using CRM tools to manage and update lead/deal information.

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